Privacy Policy

Privacy Policy

At Frenoco, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit or make a purchase from our website.

1. Information We Collect

When you visit our website or place an order, we may collect the following types of information:

• Personal details such as your name, email address, phone number, and shipping address

• Payment-related information (processed securely by third-party payment providers; we do not store full payment details)

• Order history and transaction information

• Technical data such as IP address, browser type, device information, and cookies

2. How We Use Your Information

We use your information to:

• Process and fulfill orders

• Communicate with you regarding your orders or inquiries

• Improve our website, products, and customer experience

• Detect and prevent fraud or unauthorized activity

• Comply with legal and regulatory obligations

3. Sharing Your Information

We do not sell or rent your personal information. Your data may be shared only with trusted third parties when necessary, including:

• Payment processors and financial institutions

• Shipping and logistics providers

• Website hosting, analytics, and technical service providers

• Legal or regulatory authorities when required by law

All third parties are required to handle your information securely and only for authorized purposes.

4. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance functionality, analyze traffic, and improve user experience. You may choose to disable cookies through your browser settings; however, some features of the website may not function properly as a result.

5. Data Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. While no method of transmission over the internet is completely secure, we strive to use commercially acceptable means to safeguard your data.

6. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.

7. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you

• Request correction or deletion of your data

• Object to or restrict certain processing activities

To exercise these rights, please contact us using the information below.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with the revised effective date.

10. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us at:

Email: service@frenoco.co