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TERMS OF SERVICE
Terms of Service
These Terms of Service (“Terms”) govern your access to and use of the Frenoco website (the “Site”) and any purchases made through it. By accessing our website or placing an order, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our website or services.
1. Company Information
Frenoco is an online retail brand operated by JINYUE TRADING LLC.
All references to “we,” “us,” or “our” refer to Frenoco and its operating entity.
2. Eligibility to Use the Site
By using this website, you confirm that:
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You are at least 18 years old, or
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You are using the site under the supervision of a parent or legal guardian.
We reserve the right to refuse service to anyone for any reason at any time.
3. Products and Services
Frenoco specializes in the online sale of wristwatches and related accessories.
All products displayed on our website are subject to availability.
We make every effort to accurately display product descriptions, images, pricing, and specifications. However, we do not guarantee that all information is completely error-free. Minor variations in appearance, packaging, or specifications may occur.
4. Orders and Payments
4.1 Order Acceptance
Placing an order on our website constitutes an offer to purchase. We reserve the right to accept or decline any order at our discretion, including but not limited to cases of suspected fraud, pricing errors, or stock limitations.
4.2 Pricing
All prices are displayed in the currency shown at checkout and are subject to change without prior notice. Prices do not include applicable taxes, customs duties, or import fees unless explicitly stated.
4.3 Payment
Payments are processed securely through third-party payment providers. Frenoco does not store or have access to full payment card details.
5. Shipping and Delivery
Shipping times and delivery estimates are provided for reference only and are not guaranteed. Delays may occur due to factors beyond our control, including customs inspections, carrier delays, or incorrect address information.
Customers are responsible for providing accurate shipping details at checkout. Frenoco is not responsible for orders delayed or lost due to incorrect or incomplete addresses.
6. Returns and Refunds
Our return and refund policies are governed by our Refund & Return Policy, which forms an integral part of these Terms. Please review that policy carefully before making a purchase.
7. Cancellations
Orders may only be canceled before shipment. Once an order has been shipped, it cannot be canceled and must follow the return process after delivery.
8. User Conduct
You agree not to use the website for any unlawful purpose or in a way that could harm Frenoco, other users, or third parties. Prohibited activities include but are not limited to:
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Attempting to interfere with site security or functionality
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Submitting false or misleading information
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Engaging in fraudulent transactions or chargeback abuse
We reserve the right to suspend or terminate access to the website for violations of these Terms.
9. Intellectual Property
All content on this website, including text, images, logos, graphics, and design elements, is the property of Frenoco or its content suppliers and is protected by applicable intellectual property laws.
You may not reproduce, distribute, or use any content without prior written permission.
10. Disclaimer of Warranties
The website and all products are provided on an “as is” and “as available” basis. Frenoco makes no warranties, express or implied, regarding the operation of the website or the suitability of products for a particular purpose, except as required by law.
11. Limitation of Liability
To the maximum extent permitted by law, Frenoco shall not be liable for any indirect, incidental, consequential, or punitive damages arising from the use of our website or products, including but not limited to loss of profits, data, or business opportunities.
Our total liability for any claim related to a purchase shall not exceed the amount paid for the product in question.
12. Indemnification
You agree to indemnify and hold harmless Frenoco and JINYUE TRADING LLC from any claims, damages, liabilities, or expenses arising out of your misuse of the website, violation of these Terms, or infringement of any third-party rights.
13. Third-Party Services and Links
Our website may contain links to third-party websites or services. We are not responsible for the content, policies, or practices of any third-party sites.
14. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the United States, without regard to conflict of law principles.
15. Changes to These Terms
We reserve the right to update or modify these Terms at any time. Any changes will be effective immediately upon posting on this page. Continued use of the website after changes constitutes acceptance of the revised Terms.
16. Contact Information
If you have any questions regarding these Terms of Service, please contact us at:
Email: service@frenoco.co